Course curriculum

    1. Introduction to tools

    2. 1. Feedback to Murphy

    1. Customised Tool for Crisis Management is Available

    2. 2. Feedback to Murphy

    3. Access is Regularly Tested

    4. 3. Feedback to Murphy

    5. Active Users

    6. 4. Feedback to Murphy

    7. Tools Contain Necessary Documents and Support

    8. 5. Feedback to Murphy

    1. Redundancy Against IT Infrastructure

    2. 6. Feedback to Murphy

    3. Tools Contain Templates and Checklists

    4. 7. Feedback to Murphy

    5. All functions regulary tested

    6. 8. Feedback to Murphy

    1. Group Wide Collaborative Tool

    2. 9. Feedback to Murphy

    3. Tool is used at all Management Levels

    4. 10. Feedback to Murphy

    1. Group Wide Collaboration, Tested and Exercised

    2. 11. Feedback to Murphy

About this course

  • Free
  • 22 lessons
  • 0.5 hours of video content

Discover your potential, starting today

Enroll today

Digital Readiness in Practice

Part of the TCF Masterclasses

When your IT systems go down, you have a crisis. But this crisis is different – because now you can’t reach the people, the plans or the tools to manage it. That’s the paradox at the heart of modern crisis management:

When the crisis hits your digital infrastructure, your entire response capability is at risk. Unless… you’ve built redundant digital systems designed specifically for crisis situations.

This Masterclass shows you how

You’ll learn how to design and test digital tools that:

  • Work even when your primary IT fails

  • Support your team with access, structure and situational clarity

  • Enable coordination across teams, levels and external stakeholders

  • Stay simple and usable under stress

Who it’s for

  • 11 video modules from the Tools Pyramid in The Crisis Framework (TCF)

  • Practical walkthroughs of real-life scenarios and system weaknesses

  • Templates and checklists to apply in your own environment

  • Expert guidance on redundancy, alert systems and digital resilience

Time required

Approx. 1–2 hours
Self-paced and optimised for individual or team-based learning

Get instant access

Who it’s for

  • Crisis coordinators and resilience managers

  • CISOs, IT leads, BCM and compliance professionals

  • Public sector emergency planners

  • Private sector teams working with business-critical operations

Why it matters

Most crisis plans rely on systems that don’t work when the crisis is digital.
This course helps you:

  • Avoid digital single points of failure

  • Build parallel access points for critical plans, contacts and tools

  • Train users to access and operate backup systems under pressureck

Fill in your details to unlock the full TCF Masterclass.

All 11 modules. Practical tools. Immediate impact.

Start the Masterclass